HOW TO RETURN YOUR PURCHASE

Once the return has been checked by our team, you will receive an email regarding the returned items.


1. Sign into your account and under MY ORDERS find the order number and select the RETURN option.


2. CLICK on the items you wish to return and choose the REASON of return.
If you would like to exchange an item choose your replacement size.


3. PACK the item with ALL THE TAGS ATTACHED and the ORIGINAL PACKAGING included.


4. LABEL the package: PRINT and ATTACH one DHL label securely to the box and also
INCLUDE on the outer side the Return proforma invoice.


5. CALL your local DHL office and BOOK a collection.


YOU WILL ALSO RECEIVE AN EMAIL INCLUDING INSTRUCTION ON HOW TO RETURN AN ITEM.
Once your return arrives at our facility kindly note that it generally takes
72 HOURS to process upon which YOU WILL BE NOTIFIED VIA EMAIL once
your return has been successfully completed.