Once the return has been checked by our team, you will receive an email regarding the returned items.

Please note:

1. The refund is always credited to the payment method with which the original purchase was made

2. The refund is always credited in the same currency as the original purchase

3. The refund is always credited to the purchaser’s account

4. The time it takes to receive your refund depends on the payment method or your credit card provider.

*We recommend using our own service in order to ensure a timely delivery however you can also return the item via your preferred service using e.g. regular post.

If you have any queries, or wish to discuss the returns procedure in further detail, please do not hesitate to contact us at CUSTOMER CARE on +302262 440127, +30 2262 440143 Monday - Friday, 0100 AM - 0900AM EST or email