Please follow the steps below to return your purchase.

1. Sign into your account and under My Orders, find the order number and select the Return option.
2. Click on the item(s) you wish to return and choose the reason of return. If you would like to exchange an item, choose your replacement size.
3. Tick the box to agree with our Return Policy and click on the NEXT button.
4. Please make sure that all fields are accurate and press COMPLETE RETURN.
5. You will receive an e-mail including your returns instructions.
6. Lastly, you will receive an order confirmation, justifying this change.

Once your return arrives back at our facility, kindly note that it generally takes 72 hours to process, upon which you will be notified via email once your return has been successfully completed.

1. Sign into your account, go to Order History and locate the item/order you wish to return or part-return and under My Orders, find the order number and select the Return option.
2. Click on the item(s) you wish to return and select the reason of return Does not suit/ Do not like .
3. Tick the box to agree with our Return Policy and click on the NEXT button.
4. Please make sure that the request is accurate and press NEXT button.
5. Kindly check that all fields are accurate and press COMPLETE RETURN.
6. You will receive an e-mail including your returns instructions and confirming your request.

Once your return arrives back at our facility, kindly note that it generally takes 72 hours to process, upon which you will be notified via email once your return has been successfully completed.

Once the return has been checked by our team, you will receive an email regarding the returned items.
Please note:

• The refund is always credited to the payment method with which the original purchase was made
• The refund is always credited in the same currency as the original purchase
• The refund is always credited to the purchaser’s account
• The time it takes to receive your refund depends on the payment method or your credit card provider.

Once your return arrives back at our facility, kindly note that it generally takes 72 hours to process, upon which you will be notified via email once your return has been successfully completed.