Frequently Asked Questions



Are there shipping costs?

International delivery costs: €9 for countries in the EU, €14 for the United Kingdom and €18 for the rest of the world.
During free shipping promotions, the delivery cost will be removed on the final payment page.

Please bare in mind that shipping charges are non-refundable.

Are taxes included?

For all shipments outside the European Union, additional tax, customs and import duties will be levied by the customer.

When my order will be shipped?

Items marked “in stock” are dispatched from our warehouse in Greece within 1-2 business days.

Sandals that are not in stock and need to be pre–ordered will take 30-45 days to be produced and will ship at that time.

What are the delivery times?

Delivery time depends on the destination. For countries within the European Union, the estimated delivery time is 1-2 working days.

Shipments to countries outside the EU, take approximately 2 business days to reach the local customs, then delivery depends on customs clearance.


How to track my package?

Once your order is dispatched from our warehouse, you will receive an e-mail containing the tracking number assigned to your package, allowing you to monitor the status of your shipment.

Can I change my shipping address?

If you wish to change your shipping address, you have up to 4 hours after you have placed your order to contact us at

Please be advised that we cannot change the delivery address after the order has been shipped.